You can buy tickets for performances at Theatrau Sir Gâr at any time through our website. Simply go to the ‘What’s On’ section and select the show of your choice. All online bookings are subject to a booking fee of £1.00 per ticket.
BOOKL IN PERSON OR TELEPHONE
Tickets can be purchased from any of our Theatres’ Box Office, in person or by telephone; the opening times for each venue are listed below. Tickets can be posted for a £1 charge or picked up at any of Theatrau Sir Gâr venues in advance or on the way into the performance.
Monday to Saturday 11am to 6pm
Monday to Saturday 11am to 3pm
Monday to Thursday 9am to 6pm and Friday to Saturday 9am to 5pm
TICKET REFUNDS AND EXCHANGES
We do not refund tickets except for cancelled events. Subject to availability, tickets may be exchanged within show runs. Theatrau Sir Gâr will accept tickets for re-sale after all other available tickets are sold; if tickets are successfully re-sold you will receive a credit voucher to the value of the tickets less a £1 re-sale charge per ticket.
PAYING FOR TICKETS
We accept payment by credit card, debit card, cash or cheque (cheques payable to Carmarthenshire County Council or CCC).
Reservations must be paid in full within 7 days of reservation date or within 1 calendar month for party bookings of 20 or more. No reservations accepted within 7 days of the date of performance. Reserved tickets will be automatically deleted from the box office system after the appropriate deadline.
We offer the following concessions: Children (under 16), seniors in retiremnet (60+), Registerd Unemployed and Students in full time education. Concessions are only avaialble for selected events, please visit our ‘Ticket Information’ page on our website or call the Box Office for more details. Proof of eligability may be required.
The Theatrau Sir Gâr gift card is a great gift for family or friends and can be reedemed against tickets for any events at Theatrau Sir Gâr venues. Ask the Box Office staff for more information.
TICKET PRICE KEY
In the brochure you will see some letters in front of the ticket price, we have done this to make it easy for our customers to understand what concessions are on offer for that particular performance. Below you will see all the letters we use and what they stand for:
F - Full
C - Concession
Ch - Child
G+ - Groups
T - Teachers
P - Premium Seats
S - Standard
FT - Family Ticket
RV - Restricted sightlines and or leg room
Here at Theatrau Sir Gâr we are committed to making your visit as comfortable and enjoyable as possible, so please let our Box Office staff know of any special requirements in advance. Please see below how accsessable we are:
Wheelchair Users: Spaces for wheelchair users are available in both the main house and Stiwdio Stepni. Please contact the Box Office for more information.
Accessible Toilets: There are accessible toilets throughout the Ffwrnes.
Hearing Impaired: An infrared hearing assistance system is in place throughout the Ffwrnes.
Guide Dogs: Guide dogs are welcome in the Ffwrnes. Please inform the Box Office when booking your tickets and they will help you find the most suitable seat.